Privacy Policy

1. Who We Are

 

PlazaNow.com operates an online store hosted by Wix.com Ltd., which provides the eCommerce platform that enables us to sell products and services.

Data Controller: PlazaNow.com
Contact Email: plazanow@gmail.com
Business Address:1 Amity Ave, Maroochydore Qld 4558

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2. Information We Collect

 

We collect personal information in the following ways:

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a. Information You Provide

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Order details

• Account login details (if applicable)

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b. Payment Information

Payments are processed securely via Wix and third-party payment providers. We do not store full credit card details.

 

c. Automatically Collected Information

• IP address

• Device and browser type

• Time zone and location data

• Website usage data (pages visited, interactions)

 

d. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enable site functionality

• Analyse traffic and performance

• Personalise content and ads

You can manage cookie preferences via your browser or our cookie banner.

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3. Legal Bases for Processing (GDPR)

 

If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity: to fulfill orders and provide services

• Legitimate interests: improving our website and preventing fraud

• Consent: for marketing communications and non-essential cookies

• Legal obligations: compliance with applicable laws

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4. How We Use Your Information

 

We use your personal data to:

• Process transactions and deliver orders

• Provide customer service and support

• Send transactional and marketing communications

• Improve website functionality and user experience

• Detect and prevent fraud or misuse

• Comply with legal obligations

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5. Sharing and Disclosure of Information

 

We may share your information with:

• Wix.com Ltd. (hosting and infrastructure)

• Payment processors (e.g., Stripe, PayPal via Wix)

• Shipping and logistics providers

• Marketing and analytics providers

We do not sell personal information.

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6. International Data Transfers

 

Your information may be transferred to and processed in countries outside your jurisdiction (including Israel, the United States, and the EU) where Wix or its service providers operate. We ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions (where applicable)

 

7. Data Retention

 

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

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8. Your Privacy Rights

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a. GDPR (EEA Users)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

 

b. CCPA/CPRA (California Residents)

You have the right to:

• Know what personal information we collect and disclose

• Request deletion of your data

• Correct inaccurate information

• Opt out of sale or sharing (we do not sell data)

• Non-discrimination for exercising rights

To exercise your rights, contact: [Insert Email]

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c. Australian Privacy Act (Australia Users)

Under the Privacy Act 1988 (Cth), you have the right to:

• Access personal information we hold about you

• Request correction of inaccurate or outdated information

• Make a complaint about privacy breaches

Complaints can also be directed to the Office of the Australian Information Commissioner (OAIC).

 

9. Security Measures

 

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL encryption

• Secure hosting via Wix

• Access controls and authentication

However, no method of transmission over the internet is 100% secure.

 

10. Communications

 

You will only receive marketing emails if you:

• Opt in during checkout or subscription, or

• Have an existing customer relationship (where permitted by law)

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

You can unsubscribe at any time using the link in our emails.

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11. Children’s Privacy

 

Our website is not intended for individuals under 16 years of age (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

 

12. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

14. Contact Us

 

If you have any questions or wish to exercise your rights, contact us:

Email: plazanow@gmail.com
Business Name: PlazaNow.com
Address: 1 Amity Ave, Maroochydore Qld 4558

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