Delivery Information

Shipping charges

For order total up to $100 :

Australia     $7.95 Metro;     $14.95 for other areas

New Zealand   $15.95 Metro;    $28.95 for other areas

 

For order total over $100 :

Australia     $0.00 Metro      $ 0.00 for other areas

New Zealand   $0.00 Metro;     $ 0.00 for other areas

 

Delivery Address

Please double check your shipping address and contact mobile* number ( * may be used during the shipping phase via TEXT).

It is wise to include mobile no as 2nd line in your delivery address as some couriers may use it to contact you during delivery phase, but not guaranteed.

If you have both PO Box and street address, you may enter both as couriers other than Australia Post may not deliver to PO Boxes, parcel lockers etc. If you would like to receive deliveries to the Post Office, you need to upgrade to a PO Box Plus for an annual fee of $24 to enjoy up to 50 eligible deliveries per billing year from other carriers – not just Australia Post and StarTrack.

The dispatch from our storage takes place after receipt of payment. Currently we are keeping low stock and it may take a week  while we are in the development phase. Apologies for the inconvenience!

Delivery time to your address: Please check with Australia Post to get some indication by visiting

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/?fm=search-organic#/

Our shipments carry a tracking number and you would be able to track the package. Some carriers scan packages only when they pick up and ready to deliver.

Import taxes, customs duties and charges may be charged by the country of destination. Import duties and taxes are levied by the respective import customs office and are borne by the recipient. These are based on import regulations of the destination country. For more information, contact your local customs office. We are not responsible or liable for customs fees or for compliance with import regulations.

All transit times are regular transit times. Shipments on islands and in rural or inaccessible areas, as well as special import regulations – depending on the destination – may lead to longer transit times. Shipments with goods subject to customs duties may have longer terms due to customs processing!

We ship goods to customers in Australia and New Zealand. Other locations may be considered once we are comfortable with payment legitimacy etc to avoid any fraudulent activity.